Frequently Asked Questions (FAQs)
What does your company specialize in?
We are a global leader in EMC (Electromagnetic Compatibility) testing equipment and solutions, providing advanced products, customized services, and professional technical support.
Which industries do you serve?
We work with a wide range of industries, including automotive, aerospace, telecommunications, medical devices, consumer electronics, and research institutes.
Do you provide international services?
Yes, we support clients worldwide with both remote and on-site solutions.
What are your main products?
Our product portfolio includes EMC test chambers, antennas, amplifiers, receivers, and complete test systems, as well as tailored EMC solutions.
Are your products compliant with international standards?
Yes, our solutions are designed to meet global standards such as IEC, CISPR, EN, FCC, and MIL-STD.
Can you provide customized solutions?
Absolutely. We design and deliver tailored EMC testing setups to meet specific technical and compliance requirements.
What does the EMC testing process look like?
The process typically includes pre-compliance evaluation, full compliance testing, and reporting, ensuring that your product meets regulatory requirements.
What if my product fails an EMC test?
Our engineers will help identify the root cause and provide practical recommendations for design improvements or re-testing.
Do you offer technical support and training?
Yes, we provide remote and on-site technical support, user training, and system maintenance.
How do you quote for your products and services?
Pricing depends on the scope of the project, required equipment, and level of customization. Please contact our sales team for a detailed quotation.
What payment methods do you accept?
We accept international bank transfer, credit card (for certain regions), and other standard payment options.
Do you offer leasing or installment plans?
Yes, flexible financing and leasing options can be arranged depending on project requirements.
What is your typical delivery time?
Standard equipment usually ships within 4–8 weeks. Customized systems may take longer depending on complexity.
Do you provide installation and training?
Yes, we offer complete installation services and comprehensive user training to ensure smooth operation.
What warranty do you provide?
Our equipment typically comes with a 12–24 month warranty. Extended warranty and service packages are also available.
How can I contact your sales or support team?
You can reach us via our website contact form, email, or by calling our regional offices.
Do you offer product demonstrations or brochures?
Yes, product datasheets, catalogs, and demo sessions can be arranged upon request.
Can I visit your facilities?
Yes, we welcome customer visits to our factories and testing centers with prior appointment.